Balanced Quality - Alignment Of Organisational Culture, Work Output, And Customer Relationships
Posted by Goody on 05/16/08 in Automotive, Business
Ever feel like some people in your organisation are pulling together for the benefit of everyone, while others seem intent on merely looking out for themselves? If you are like me and see this situation regularly, then read on as this article on Balanced Quality may be just what you are looking for.
Balanced Quality aims to improve performance of manufacturing and/or service operations, and the following statement is the foundation of Balanced Quality:
“What we aim for and how well we get along together shapes the amount and standard of our work and influences the outcomes experienced by our customers.”
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